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Pet Insurance Waiting Periods Explained: By Country and Cover

Pet insurance waiting periods run from 0 days for accidents to 12 months for hips. Typical lengths in the US, UK, Ireland, Canada and Australia, and how to avoid gaps.

A grey Labrador puppy sleeps on sandy ground beside a metal fence
Buy cover early: any waiting period then ends while your puppy is still young.Photo: Ghilt / Wikimedia Commons, CC BY-SA 4.0

The short answer

  • Expect roughly 0–5 days for accidents and 10–30 days for illness, but check for separate orthopaedic waits that can run 6–12 months.
  • Anything that shows signs during a waiting period is usually treated as pre-existing, often for the life of the policy.
  • Never cancel your old policy until the new one is live and you have its switching terms in writing.
  • In US states that follow the NAIC model law, ask how to waive the illness and orthopaedic wait with a vet exam.
  • Buy cover for a puppy early, because some hip dysplasia cover depends on the age at which you enrol.

A pet insurance waiting period is the gap between buying a policy and being able to claim, and anything that starts during it is usually excluded. Typical lengths are 0 to 5 days for accidents, 10 to 30 days for illness, and anywhere from 30 days to 12 months for knee, hip and other orthopaedic problems, depending on the insurer and where you live.

The headline numbers on a quote page rarely tell the whole story. What catches owners out is the second, longer clock for orthopaedic conditions, and the gap that opens up when they switch insurers.

What a waiting period actually does

Insurers use waiting periods to stop people buying cover after a problem has started. The catch is what happens if your dog shows signs of something during that window: it is generally treated as a pre-existing condition.

The NAIC, which writes model laws for US state insurance regulators, defines a pre-existing condition to include anything a vet advised on or treated, or that showed signs, “prior to the effective date of a pet insurance policy or during any waiting period.” Pet Insurance Australia’s policy says the same: a condition that exists or occurs during the waiting period is treated as pre-existing. Embrace goes further for some orthopaedic problems: its guide says signs in the waiting window make them pre-existing for the life of the policy.

So a waiting period is not a short delay you can sit out. A limp in week two can mean that leg is never covered by that insurer. Our guide to pre-existing conditions and pet insurance explains how insurers decide what counts.

Typical waiting periods by country

These are real published examples, not market averages. Policies differ even within one country, so treat this as a map of what to look for, then read your own policy wording.

Country Insurer or rule (example) Accident Illness Orthopaedic or other long waits
US, model-law states NAIC Pet Insurance Model Act None allowed Max 30 days Non-accident orthopaedic: max 30 days
US, most other states Healthy Paws 15 days 15 days Hip dysplasia: 12 months; dog must be under 6 at enrolment
US, many states Embrace Check policy 14 days Cruciate, IVDD, patellar luxation, hip dysplasia: 180 days
UK Which? overview Varies Usually 10–14 days Varies
UK Napo 24 hours 10 days None listed
UK Lassie 48 hours 10 days Joint and skeletal conditions in dogs: 12 months
Ireland CCPC overview Varies Usually 14 days Varies
Canada The Personal 48 hours 14 days Cruciate, IVDD and dental: 6 months
Australia Pet Insurance Australia 2 days 30 days Cruciate: 6 months; specified dental: 6 months

The US: why your state matters

In the US, insurance is regulated state by state, which is why one insurer can publish different waiting periods for different ZIP codes.

A black-and-white Border Collie lies on bright green grass with its mouth open
Active breeds are the ones most likely to hit a long orthopaedic wait. Photo: Joselodos / Wikimedia Commons, CC0

The NAIC’s Pet Insurance Model Act sets out three rules on waiting periods:

  • Illness and non-accidental orthopaedic waits can’t be longer than 30 days.
  • Waiting periods for accidents are banned.
  • Insurers that use a waiting period must let you waive it after a vet examination. You pay for that exam unless the policy says the insurer will.

The model law also says waiting periods can’t be applied to renewals, and that a condition covered on a policy can’t become pre-existing when it renews.

As of the NAIC’s Summer 2026 state page, 17 states have adopted the model: California, Delaware, Florida, Hawaii, Louisiana, Maine, Maryland, Mississippi, Montana, Nebraska, New Hampshire, New Jersey (from 1 January 2027), Ohio, Pennsylvania, Rhode Island, Vermont and Washington.

You can see the effect in Healthy Paws’ own FAQ. In most states it applies a 15-day wait to accidents and illnesses, plus a 12-month wait for hip dysplasia. In a separate list of 16 states, which matches the model-law adopters other than New Jersey, there is no wait for accidents, a 15-day wait for illness, and a 30-day wait for hip dysplasia, and it says it can waive these after a complete clinical exam.

Embrace shows the other side. Its orthopaedic guide lists a 180-day window for cruciate ligament disease, intervertebral disc disease, patellar luxation and hip dysplasia in a long list of states. Its Louisiana page lists 30 days for those four conditions and 14 days for other orthopaedic problems. Same company, very different exposure.

If you live outside the model-law states, ask the insurer for the waiting periods that apply to your state, in writing. Your state insurance department can tell you what local rules exist.

The UK and Ireland: short illness waits, long joint waits

UK illness waits are short by global standards. Which? says most providers don’t cover illnesses that begin within the first 10 to 14 days. Ireland’s Competition and Consumer Protection Commission (CCPC) says most policies won’t accept claims made before 14 days from the start date.

The detail to check is whether there is a separate orthopaedic wait. Lassie, for example, lists 48 hours for accidents and 10 days for illness, but 12 months for joint and skeletal conditions in dogs, with limited exceptions for early starts. A 12-month joint wait matters a lot for a young Labrador or German Shepherd, the breeds most likely to show hip or elbow problems in their first couple of years.

Petplan handles minor pre-existing problems another way. Its dog insurance page describes placing a temporary exclusion on a condition such as kennel cough, then removing it once vet records show your dog has been symptom-free for a set period. Its example is three months.

Australia and Canada: watch the cruciate clause

In Australia, Pet Insurance Australia’s published policy lists 2 days for accidental injury, 30 days for illness and 6 months for cruciate ligament conditions. It says the cruciate wait “may be waived at our discretion,” with details in the Product Disclosure Statement (PDS).

In Canada, The Personal lists 48 hours for accidents, 14 days for illness and 6 months for dental cover, cruciate ligament problems and intervertebral disc disease.

Cruciate ligament rupture is one of the most common reasons a dog needs expensive orthopaedic surgery. A six-month gap at the start of a policy is long enough for a young, bouncy dog to fall into it.

How to switch insurers without a gap

Switching is where most uncovered bills come from. The new policy has its own waiting periods, and anything that appears during them is pre-existing for the new insurer, even if the old one would have paid.

A tan dog sleeps curled up against cushions on a sofa
The goal when switching is no gap in cover at all. Photo: Mitch Barrie from Reno, NV, USA / Wikimedia Commons, CC BY-SA 2.0

1. Ask whether the new insurer waives waits for switchers

Some do, if you move with no break in cover. Which? says a few UK insurers waive the illness wait for switchers “so you don’t have a gap.” Napo says no waiting period applies if you switch from another insurer at renewal or after a free introductory period, provided cover was continuous up to its start date. Lassie says a policy can start straight away if you move from another UK insurer with no gap and equivalent previous cover.

Read the conditions. Napo notes you may have to provide evidence of your earlier cover when you make a claim, so keep the old schedule and renewal letters.

2. Keep the old policy until the new one is live

Don’t cancel first and shop second. If the new insurer doesn’t waive the wait, keeping the old policy running through the new waiting period protects you against accidents and illness in that window.

Be clear about what that overlap does and doesn’t do. If your dog becomes ill during it, the old policy covers that illness only while you keep it. The new insurer will treat it as pre-existing. At that point, keeping the old policy may be the better choice.

3. In model-law states, book the waiver exam early

If you’re in one of the 17 model-law states, ask the insurer exactly what the waiver exam must include and when it must happen. The model law lets insurers specify the elements of the exam, provided they don’t unreasonably restrict your ability to use it. Book it as soon as the policy starts.

4. Check the long waits, not just the illness wait

A 14-day illness wait means little if the knee and hip wait is six months or more. Compare the orthopaedic, dental and behavioural waits side by side before you move a dog that is active, a large breed or already middle-aged. Our hip dysplasia guide shows how quickly those bills add up.

5. Switch at renewal and use the cooling-off period wisely

Switching at your renewal date avoids paying for two full years of cover. You also have a cooling-off window if you change your mind: the CCPC describes cancelling free of charge within 14 days in Ireland, and the NAIC model wording gives 15 days to return a policy, provided you haven’t claimed.

6. Remember what you give up

Lifetime cover in the UK only keeps paying for a long-term condition if you renew with no break, as Petplan’s page points out. If your dog already has an ongoing problem, the new insurer will almost certainly exclude it, so switching may cost far more than it saves.

Waiting periods and puppies

The cheapest moment to insure a dog is usually before anything has gone wrong, and that matters more for orthopaedic cover than for anything else.

Some cover depends on age at enrolment. Healthy Paws says a dog must be under six when enrolled to have hip dysplasia cover at all, and it applies a 12-month hip dysplasia wait in most states. Buying in the first weeks after you bring a puppy home means any waiting period ends while the dog is still young.

If your puppy came with a short free policy from a breeder or rescue, ask your chosen insurer whether it counts as continuous cover. If it does, you may avoid a new illness wait.

Questions to ask before you buy

  • How long are the waits for accidents, illness, cruciate ligaments, hips, other orthopaedic problems, dental and behaviour?
  • Do any conditions that show signs in the waiting period stay excluded for life?
  • Can a waiting period be waived after a vet exam, and who pays for it?
  • Do you waive waiting periods if I’m switching from another insurer with no gap? What proof do you need?
  • Do waiting periods apply again if I change my cover level or excess?

For a refresher on excesses, limits and policy types, see how dog insurance works, or compare options on our insurance page.

The bottom line

Waiting periods are short for accidents, a few weeks for illness and sometimes many months for knees and hips. The real risk sits in two places: the long orthopaedic clause, and the gap that opens when you switch. Check both before you buy, get any waiver in writing, and never cancel a working policy until the new one has started.

Questions owners ask

Is there pet insurance with no waiting period?

For accidents, sometimes. US states that follow the NAIC Pet Insurance Model Act ban accident waiting periods, and some UK insurers drop the illness wait if you switch with no gap. Illness cover with no wait at all is rare for a brand-new customer.

Does the waiting period start again when I renew?

It shouldn't. The NAIC model law says waiting periods can't be applied to renewals, and in the UK and Ireland a renewal of the same policy carries on without a new wait. Switching to a new insurer is different and usually starts a new one.

My dog got ill during the waiting period. Can I cancel and get a refund?

Often you can cancel within the cooling-off or free-look period, which is 14 days in Ireland and 15 days under the US model law, as long as you haven't claimed. The illness will still count as pre-existing on any new policy, so think hard before cancelling.

Why are knee and hip waiting periods so long?

Cruciate ligament disease, hip dysplasia and similar problems often develop slowly before anyone notices a limp. Insurers use a longer wait to avoid paying for conditions that were already on the way when cover started.

Do I need a waiting period for a puppy that came with free cover from the breeder?

Ask the new insurer. Several UK insurers treat any continuous, equivalent cover as a reason to start without a wait, but they may ask for proof of the earlier policy when you claim.

Sources

  1. NAIC: Pet Insurance Model Act (#633), Summer 2022 edition
  2. NAIC: Pet Insurance Model Act state page, Summer 2026
  3. Healthy Paws Pet Insurance: FAQ (waiting periods by state)
  4. Embrace Pet Insurance: Orthopedic waiting periods
  5. Embrace Pet Insurance: Orthopedic waiting periods, Louisiana
  6. Which?: Pet insurance explained
  7. CCPC Ireland: Pet insurance
  8. Napo: What's the waiting period?
  9. Lassie UK: What is the waiting period?
  10. Petplan UK: Dog insurance
  11. Pet Insurance Australia: Waiting periods
  12. The Personal (Canada): Pet insurance FAQ

This guide is general information, not a substitute for advice from a vet who has examined your dog. Every claim is checked against the sources above. How we research and fact-check. Spotted an error? Tell us.